Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
We do not use Cookies or Tracking Technology at all !

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

Shipping Charge Policy
Our shopping cart works on a cost product basis, and charges your order automatically based upon the cost of the order, the higher the cost the higher the shipping charge. We will ship your order the most economic way possible including over night. Sometimes what the shopping cart has charged is more then the actual cost that difference will not be refunded and is not refundable.

Billing Policy
We will charge your credit card when you place your order to ensure your place in shipping as well as determining which orders are valid. Charges to your credit card will appear as " Emil Vicale Intl. Ltd."

Return Policy (in-stock product line)
Returns are subject to a 40% restocking and processing charge for merchandise only. Returns not received by 30 days of original ship date are not refundable. Shipping charges are not refundable. If package is returned because of incorrect shipping address or inability to deliver, we will have to bill you for any shipping charges that we may incur.

198 Good Hill Road | Oxford CT | 06478 | 203-888-0147 | job@carolenascross.com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.